Your brand
The portal uses your logo and your color. To your customer, it is your system.
Signum Rise › Customer portal
Customer portal
A branded portal so your customers can help themselves
Your customers sign in from a personal link, with no username or password to remember. They see their quotes, accept them online, follow their milestones and report any issue.
Fewer “where is my shipment?” calls
Quotes online
They see all their quotes, compare options and accept the one they choose. You are notified instantly.
Operation milestones
Every won quote shows its milestones so the customer knows where things stand.
Case reporting
The customer reports an issue from the portal and it reaches your team as a tracked case.
Direct contact
A customer service WhatsApp button and direct messages to your team.
In their language
The portal shows in English or Spanish and the customer switches with one click.
Day to day
- Send portal access by email or WhatsApp in one click.
- The customer accepts the quote without printing or signing.
- Complaints arrive organized as cases, not scattered messages.
- Portal links can have an expiration date.
Frequently asked questions
Does the customer need a username and password?
No. Each customer gets a personal link, which you can deactivate at any time and replace with a new one.
Can they see other customers’ data?
No. Each link shows only that customer’s information.
Is it included?
The customer portal is a module. In “Build your plan” you choose the modules you need.
Try it with your own lanes and your own numbers.
We prepare a tailored proposal based on your modules and users.