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KPIs and capacity

KPIs and capacity: decide with numbers

Measure what matters in each area and match workload volume against your team’s hours. You will know if a person fits the role, if an area is saturated and when it is time to hire.

KPIs and capacity: decide with numbers · Signum Rise
Screenshot of the system with sample data.

KPIs and capacity · Signum Rise

Traffic-light indicators

Each KPI with target, tolerance and direction (higher or lower is better). Green, amber or red at a glance.

Six-month trend

See whether an indicator is improving or getting worse, not just this month’s number.

Capacity by department

Hours required by the volume versus the team’s available hours, with high and low thresholds.

Hiring recommendation

When an area crosses the threshold, the system shows how many people are missing; when it is low, it shows idle capacity.

Simulation

Test scenarios: what if volume grows 20%? What if you add one person?

Meeting-ready report

Indicators, incidents and progress ready to review with your team every week.

Day to day

Frequently asked questions

Which KPIs are included?

You define the indicators for each area (for example close rate, response time, on-time delivery, claims). Cargo Structure can help you choose them and set targets.

Where does capacity volume come from?

From what you record in Signum Rise (quotes, shipments, incidents) or from values you enter each month.

Is it in every plan?

KPIs and capacity are included from the Professional plan and can also be added as a module.

Try it with your own lanes and your own numbers.

We prepare a tailored proposal based on your modules and users.

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